AUDIO: The manager’s lament: What’s wrong with kids today?
NEW HAVEN, CONN.
November 22, 2015
• The differences between managers and young, new, hires are widening
• “So there is this growing soft skills gap and it’s especially prominent among the new young workforce”
“Kids, I don't know what's wrong with these kids today
“Kids, who can understand anything they say?
“Kids, they are disobedient, disrespectful oafs
“Noisy, crazy, sloppy, lazy, loafers
“And while we're on the subject….”
Those are the lyrics written by Mike Burkett and sung by Paul Lynde and others in the cast of the 1960 musical “Bye Bye Birdie.”
Today, it might as well be sung by business managers.
Managers at every level in every industry are asking: "What's the matter with kids today?” Workforce expert Bruce Tulgan says there really are differences in the entering workforce today that are at sharp odds with management expectations.
He says they’re emerging from college well trained in all but “soft skills.” It’s a long list.
“When we talk about soft skills, we’re talking about self-awareness, personal responsibility, basic work habits, people skills, attitude, problem solving, decision making, a service mindset, citizenship, teamwork,” says Mr. Tulgan. “All of these old fashioned basics.”
(Bruce Tulgan talks about the generational differences his company’s research is showing and what managers – and job applicants – can do about it in today’s exclusive CVBT Audio Interview. Please click on the link below to listen now or to download the MP3 audio file for later listening.)
“Hiring managers tell us every day that today’s new young workforce, they come in with lot of energy and enthusiasm and new ideas and often the latest tools and tricks,” he says. “But often they lack a lot of these old fashioned basics. So there is this growing soft skills gap and it’s especially prominent among the new young workforce.”
Mr. Tulgan is founder of RainmakerThinking Inc., of New Haven, Conn., and the author of numerous business-related books. His newest is “Bridging the Soft Skills Gap: Teaching the Missing Basics to Today's Young Talent” (Wiley/Jossey-Bass; September 2015).