Executives say worker engagement still not high enough
March 14, 2017
• One survey suggests it’s better than three years ago
• “Engaged employees are more productive employees”
First the good news: Sixty percent of chief financial officers interviewed for a Robert Half survey think their workers are more engaged on the job compared to three years ago. The not-so-good news? The majority (52 percent) say this is insufficient.
Recent findings from a separate study help to underscore the point that executives should not take employee engagement — or loyalty — for granted. About one-third of professionals surveyed for a study on worker satisfaction and engagement from Robert Half and Happiness Works indicated that they are considering leaving their jobs in the next six months.
"Engaged employees are more productive employees," says Paul McDonald, senior executive director at Robert Half. "They typically are also more dedicated team members and less likely to jump ship. This is an especially important consideration for businesses in the current environment of low unemployment and a shortage of skilled workers."
Mr. McDonald says employees are more likely to be engaged when they are given new challenges and regular performance feedback. “They will also find more meaning and motivation in their work when they understand how their contributions fit with the overall goals of the business," he says.
The CFO survey from Robert Half also offers insight on which U.S. cities have the most engaged workers. According to the research, the top five cities are: 1) Los Angeles, 2) San Francisco, 3) Chicago, Phoenix and St. Louis (tied).
About the survey
The survey was developed by Robert Half International (NYSE: RHI) of Menlo Park and conducted by an independent research firm. It is based on telephone interviews with more than 2,200 CFOs from a stratified random sample of companies in more than 20 of the largest U.S. metropolitan areas.