VIDEO: Staying ahead of the competition the old fashioned way

March 24, 2013 9:00pm

•  It’s customer service that makes the difference

•  “It is absolutely critical to the business”

Setting up an automotive oil change shop is relatively easy. But then it gets tougher fast: environmental laws, intense competition, a rapidly changing industry, just to name a few challenges.

But this Central Valley company has been successful despite the hurdles.

Here's How They Do It:

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